cap hpi's dedicated support
hpi Check
Our most commonly asked questions around the hpi check.
- At a glance, what do my results mean?
- Can I add more information after a check has been completed?
- Can I get a certificate to confirm the results?
- Can I not used the printed version as a certificate?
- Can you explain the information in a plate transfer?
- Do I need to be concerned about a write-off result?
- How do I reset my hpi check password?
- How do I run a HPI Check
- If I HPI Check the same vehicle twice, will I be charged twice?
- My vehicle has a Short VIN and is showing on HPI as having finance for a different vehicle.
- The V5 has just been issued to me but the HPI Check says it does not match.
- The vehicle I have HPI Checked has never had a colour change but the HPI Report says it has?
- There is an interest recorded on the Previous Plate of the vehicle I have HPI Checked, does it relate?
- What additional data can I access via a check?
- What are the NMR Services?
- What are the other services available through the check?
- What can I see about the finance on a vehicle?
- What does it mean to be condition inspection?
- What does the stolen result mean?
- What information is included in the Vehicle ID?
- What is the MOT History Check?
- What is the vehicle footprint?
- What types of vehicles checks can I perform?
- Which valuations can I add to my check?
- Why am I being asked for odometer details?
- Why am I being told that there is a VIN/VRM mismatch.
- Why do I need to provide details of previous keepers?
- Why do you need details of the V5?
- Why does my check have a security watch result?
- Why is there no valuation data on my HPI Check?