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Looking for a Vehicle Valuation or hpi check?

cap hpi's dedicated support

Driveaway

  • What are the key benefits to the new service?
  • Can you input customer details?
  • Do you have a contract, with whom and how is it processed?
  • How do I activate and print out a cover note?
  • How do I register for the first time?
  • How do you log on to the system?
  • How do you log on?
  • How do you recover a ’lost’ or forgotten password?
  • How do you retrieve your cover note?
  • How long does the cover last?
  • How will the customer pay? (If applicable)
  • How will you know that the customer has completed the application?
  • I am having trouble getting access to the web sites – what should I do?
  • Is the site open 24/7?
  • Is there a dealer Help Line?
  • What is the excess?
  • What is the ‘Dealer Back Office’ and what can you do in it?
  • What Point of Sale material will there be?
  • Where can the customer complete the application?
  • Who is Lloyd Latchford?
  • Who is the underwriter?
  • Will the customer be offered an annual policy?
  • Will the customer get a phone call and when?
  • Will the customer have to make a phone call?

Contact Us

For Product Enquiries:
+44 (0)113 222 2000

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